2026

The Government's People at Work psychosocial hazard survey is being decommissioned

2026

The Government's People at Work psychosocial hazard survey is being decommissioned

The People at Work survey is shutting down.
Here's your replacement.

The People at Work survey is being decommissioned through 2026. SustainWork is the Australian-built replacement: a validated psychosocial assessment and a compliance report mapped to the WHS Code of Practice. Self-service. Two weeks from sign-up to report.

Used People at Work before? Start right away. No setup call, no consultant debrief — just your compliance report in two weeks.

Used People at Work before? Start right away. No setup call, no consultant debrief — just your compliance report in two weeks.

Three dates every PAW user needs to know

Three dates every PAW user needs to know

The shutdown is phased over 10 months. Plan your replacement before the first date

The shutdown is phased over 10 months. Plan your replacement before the first date

Stage 1 · 1 June 2026

New registrations close

No new organisations can register for People at Work. Existing registered users can still run surveys and access reports.

Stage 2 · 1 July 2026

New surveys close

No new PAW surveys can be deployed. Historical reports remain accessible for extraction until the final date.

Stage 3 · 2 October 2026

Platform shuts down

The People at Work platform is fully decommissioned. No further access to reports, data, or benchmarks after this date.

If you run PAW surveys annually, this year's cycle is the last one you can use it. Start your replacement plan now so there's no gap in your compliance position.

If you run PAW surveys annually, this year's cycle is the last one you can use it. Start your replacement plan now so there's no gap in your compliance position.

Everything PAW did, plus what it didn't

Same validated hazards. Same evidence base. Plus a compliance report PAW never produced.

Validated psychosocial survey

17 hazards screened across work design, work content, and workplace relationships. Updated to match the 2024 Managing Psychosocial Hazards Code of Practice.

Validated psychosocial survey

17 hazards screened across work design, work content, and workplace relationships. Updated to match the 2024 Managing Psychosocial Hazards Code of Practice.

Validated psychosocial survey

17 hazards screened across work design, work content, and workplace relationships. Updated to match the 2024 Managing Psychosocial Hazards Code of Practice.

Compliance report PAW never had

A formal compliance report mapped to the WHS Act, the 2024 Code of Practice, Respect@Work, and Right to Disconnect. Board-ready.

Compliance report PAW never had

A formal compliance report mapped to the WHS Act, the 2024 Code of Practice, Respect@Work, and Right to Disconnect. Board-ready.

Compliance report PAW never had

A formal compliance report mapped to the WHS Act, the 2024 Code of Practice, Respect@Work, and Right to Disconnect. Board-ready.

Action plan, not just a survey

Clear next steps for closing the compliance gaps identified in your report. PAW told you what the issues were. SustainWork tells you what to do about them.

Action plan, not just a survey

Clear next steps for closing the compliance gaps identified in your report. PAW told you what the issues were. SustainWork tells you what to do about them.

Action plan, not just a survey

Clear next steps for closing the compliance gaps identified in your report. PAW told you what the issues were. SustainWork tells you what to do about them.

From PAW to SustainWork in 2 weeks

Two weeks from self-service sign-up to compliance report. No setup call. No consultant debrief.

01

Day 1 · Sign up and onboard

Self-service sign-up. Complete a short onboarding survey that captures your organisation structure, headcount, and context. No setup call needed.

02

Days 2–10 · Employee survey runs

Your tailored SustainWork survey is deployed to your workforce. One link, confidential, 15 minutes per employee. We handle reminders and tracking.

03

Day 11–12 · Compliance report and action plan delivered

Within 24 hours of your survey closing. Board-ready compliance report against the WHS Code of Practice, plus a prioritised plan for closing the gaps.

What you bring from PAW

Your existing organisation structure and department mapping

Headcount by team, site, or workforce group

Any historical PAW reports you want to compare against

Your current hazard register, if you have one

What SustainWork delivers

17-hazard screen mapped to the 2024 Code of Practice

A formal compliance report against your WHS obligations

A prioritised plan for closing the compliance gaps

Delivered within two weeks, fully self-service

Common questions from People at Work users

Common questions from People at Work users

Five things every PAW user asks before making the switch.

Five things every PAW user asks before making the switch.

What happens to my People at Work reports after October 2026?

Historical reports must be exported before 2 October 2026. After that date the platform is fully decommissioned and data is not accessible. Export everything you need — your organisation structure, department mapping, historical hazard scores — and keep it in your own WHS records.

Can I keep using People at Work for this year's survey?

If you registered before 1 June 2026, you can run one final survey cycle until 1 July 2026. After that, no new surveys can be deployed. If your annual cycle falls after July, you need a replacement in place now.

Does SustainWork cover the same 17 psychosocial hazards as PAW?

Yes. The SustainWork survey screens the same 17 psychosocial hazards grouped under work design, work content, and workplace relationships, and is mapped to the 2024 Managing Psychosocial Hazards Code of Practice. The difference is what comes after the survey — a formal compliance report and a prioritised action plan, neither of which PAW produced.

How long does the migration take?

Two weeks from self-service sign-up to your compliance report. Day 1 is onboarding, days 2–10 is the employee survey, days 11–12 is report delivery. No setup call and no consultant debrief required.

What does SustainWork cost compared to People at Work?

PAW was free. SustainWork Starter is $2,000 ex GST — a one-off payment, less than a single day of WHS consulting. You get a formal compliance report and a prioritised action plan, neither of which were part of PAW.

Ready to replace PAW?

Self-service sign-up. Two weeks from start to compliance report. No setup call. No consultant debrief. Just the compliance position you need.

Self-service sign-up. Two weeks from start to compliance report. No setup call. No consultant debrief. Just the compliance position you need.

Important: SustainWork helps you identify psychosocial hazards and produces a compliance report aligned with the Managing Psychosocial Hazards Code of Practice. This is not legal advice and does not guarantee compliance. You remain responsible for meeting your obligations under the WHS Act 2011 — including worker consultation, ongoing control implementation, and engagement with your regulator. For advice on your specific circumstances, engage a qualified WHS or legal adviser.