PAW replacement · 2026

The People at Work survey is shutting down. Here's your replacement.

People at Work is being decommissioned through 2026. SustainWork is the Australian-built replacement — a validated psychosocial assessment plus a compliance report mapped to the WHS Code of Practice. Self-serve, and about two weeks from sign-up to report.

Used People at Work before? Start right away — no setup call, no consultant debrief, just your compliance report in about two weeks.

Three dates every PAW user needs to know.

The shutdown is phased over the year — plan your replacement before the first date.

Stage 1 · Imminent

1 June 2026

New registrations close. No new organisations can register for People at Work. Existing users can still run surveys and access reports.

Stage 2

1 July 2026

New surveys close. No new PAW surveys can be deployed. Historical reports remain accessible until the final date.

Stage 3 · Final

2 October 2026

Platform shuts down. People at Work is fully decommissioned. No further access to reports, data or benchmarks after this date.

If you run PAW annually, this year's cycle is the last one you can use it. Start your replacement now so there's no gap in your compliance position.

Everything PAW did, plus what it didn't.

Same as PAW

Validated psychosocial survey

The same 17 psychosocial hazards screened across work design, work content and workplace relationships, updated to match the 2024 Managing Psychosocial Hazards Code of Practice.

New

The compliance report PAW never produced

A formal report mapped to the WHS Act, the 2024 Code of Practice, Respect@Work and Right to Disconnect. Board-ready.

New

An action plan, not just a survey

Clear next steps for closing the compliance gaps in your report. PAW told you what the issues were; SustainWork tells you what to do about them.

The migration

From PAW to SustainWork in about two weeks.

Self-serve sign-up to compliance report. No setup call, no consultant debrief.

Day 1

Sign up and onboard

A short onboarding survey captures your organisation structure, headcount and context. No setup call needed.

Days 2–10

Your survey runs

Your tailored SustainWork survey goes to your workforce — one confidential link, 15 minutes each. We handle reminders and tracking.

Days 11–12

Compliance report delivered

Within five business days of your survey closing: a board-ready compliance report against the WHS Code of Practice, plus a prioritised plan for closing the gaps.

What you bring from PAW

  • Your organisation structure and department mapping
  • Headcount by team, site or workforce group
  • Any historical PAW reports you want to compare against
  • Your current hazard register, if you have one

What SustainWork delivers

  • The 17-hazard screen mapped to the 2024 Code of Practice
  • A formal compliance report against your WHS obligations
  • A prioritised plan for closing the gaps
  • Delivered in about two weeks, fully self-serve

Common questions

What happens to my People at Work reports after October 2026?

Export everything you need before 2 October 2026 — organisation structure, department mapping, historical hazard scores — and keep it in your own WHS records. After that date the platform is decommissioned and the data is no longer accessible.

Can I keep using People at Work for this year's survey?

If you registered before 1 June 2026, you can run one final cycle until 1 July 2026. After that, no new surveys can be deployed. If your annual cycle falls later, you need a replacement in place now.

Does SustainWork cover the same 17 psychosocial hazards as PAW?

Yes — the same 17 hazards across work design, work content and workplace relationships, mapped to the 2024 Code of Practice. The difference is what comes after the survey: a formal compliance report and a prioritised action plan, neither of which PAW produced.

How long does the migration take?

About two weeks from self-serve sign-up to your compliance report — Day 1 onboarding, Days 2–10 survey, Days 11–12 report. No setup call required.

What does SustainWork cost compared to People at Work?

PAW was free; SustainWork Starter is $2,000 ex GST — a one-off payment, less than a single day of WHS consulting — and you get a formal compliance report and a prioritised action plan PAW never produced.

Ready to replace PAW?

Self-serve sign-up, about two weeks to your compliance report.

SustainWork helps you identify psychosocial hazards and produces a compliance report aligned with the Managing Psychosocial Hazards Code of Practice. This is not legal advice and does not guarantee compliance. You remain responsible for meeting your obligations under the WHS Act 2011 — including worker consultation, ongoing control implementation, and engagement with your regulator. For advice on your specific circumstances, engage a qualified WHS or legal adviser.