For care, community & for-purpose

Your people carry the mission.
We help you carry them.

The conditions that keep mission-driven teams well are measurable — and fixable. SustainWork shows you where you stand, what's coming at your sector, and what to fix first.

In for-purpose work, your workforce is both the mission and the margin.

This is work that asks the most of the people who do it, and it's where energy runs down fastest. Every dollar lost to preventable turnover is a dollar not spent on the cause, and every person who burns out leaves colleagues and clients to absorb the gap.

What it delivers.

Lower cost

Turnover, agency spend and claims drain a stretched budget. We find what's driving them and bring the cost down — so more of your funding reaches the cause.

Protected people

For-purpose work carries real psychosocial risk. Look after your team and you keep them — meeting your WHS obligations along the way.

Ready for what's next

Reform, funding change and AI keep shifting the ground. We help you to build the resilience to adapt and thrive, and the readiness to use AI well when it makes sense.

Built for your sector

We read what's coming at your sector — not just what's already happened.

Most diagnostics look inward and backward. SustainWork adds an automated horizon scan that looks outward and forward, then translates the forces bearing down on your sector into pressure on the conditions we measure — before we build your plan. So your plan prepares, not just repairs.

Reform

The Aged Care Act, rising standards and care-minute rules lifting the staffed-hours baseline.

Workforce

A deepening shortfall, with the NDIS and health competing for the same staff. Retention is the binding constraint.

Demand

Rising need and client acuity outpacing the hours funding will cover.

AI

Automation moving into rostering, notes and admin — buying back frontline time when paired with the culture to adopt it.

Funding

Unfunded wage rises and grant pressure pushing consolidation and mergers.

Demand

Family and domestic-violence demand rising ~8% a year, with unmet need now formally documented.

Psychosocial

Vicarious trauma and burnout endemic — and now a legal duty to manage under WHS law.

Funding

Short-term grants and a 4.75% SCHADS wage rise that government contracts don't fully fund.

Workforce

Aged care, the NDIS, health and government competing for the same workers, with pay-equity reform landing.

AI

Automation moving into case notes, intake and reporting — one pilot cut admin time by half.

Funding

Donor and grant income under pressure as cost-of-living squeezes giving.

Talent & pay

Competing with corporate salaries for skilled staff while holding to mission and budget.

AI

Automation reshaping fundraising, comms, grants and back-office work.

Hybrid & burnout

Mission-driven teams stretched thin, with hybrid work testing connection and culture.

Trust & governance

Rising expectations from boards, the ACNC and donors for transparency and impact.

Five steps, about three hours of your team's time.

Your results are benchmarked against organisations like you — not a generic average.

1

Measure

The Workplace Sustainability Index across your teams, sites and roles.

2

Scan

An automated horizon scan of what's coming at your sector — reform, funding, workforce and AI.

3

Plan

A prioritised plan that maps those forces onto your weak spots, sequenced to the timeline ahead.

4

Embed

Reports, guides and training for your board, managers and teams.

5

Sustain

Re-run the Index to prove the shift and keep it on track.

From organisations like yours.

Aged care · 650 staff, 4 sites, QLDSaved on preventable turnover.

"The cost-of-inaction modelling made the business case for us. The plan meant we didn't need to hire a consultant — it was already there."

— HR Director, multi-site aged care group

Family & DV service · 60 staff, NSWVicarious-trauma risk down at re-survey.

"Our people were carrying too much. The diagnostic showed it was caseload design and supervision, not individual resilience. We fixed both, and burnout indicators fell."

— Executive Director, family & domestic-violence service

For-purpose · national charity, 220 staffRebuilt connection after a restructure.

"Post-restructure, our office teams felt disconnected and engagement was sliding. The diagnostic pinpointed leadership load and recognition — not workload. A focused plan rebuilt connection without adding headcount."

— COO, national for-purpose organisation

And yes — you'll meet your psychosocial safety obligations, mapped to the Code of Practice, Respect@Work and Right to Disconnect. We just start from the other end: build the conditions for good work, and the risks largely take care of themselves.

Built for stretched budgets.

20% off Professional and Enterprise for registered charities and PBIs.
Starter $2,000 one-off · Professional $4,750/year · Enterprise $11,500/year.

Look after the people who carry your mission.